FAQs
Placing an Order
Welcome to the Amorcito shopping experience!
You do NOT need an account to place an order. The system will link your order to your email address – simply remember which email you use and we’ll be able to answer questions or address concerns regarding your orders.
The benefit of an online account is rapid access to your order information, order status, and more! So, when you have an extra 2 minutes – create a password to secure your online account.
*Ready to review your shopping cart and check out?
Once your payment is accepted, Amorcito will assign an order number to you. The online message now shows “Order # is confirmed."
Moving forward - you’ll receive the following six (6) update emails:
1. “Amorcito order # is confirmed” – the email content thanks you for the purchase and shares your order number with you. An estimated delivery date is also included.
2. “Thank you for your recent purchase from Amorcito” – the email content thanks you, shows your payment summary, and states your order is being processed. A “welcome to the community” 15% discount code is offered for your next order made within 30 days.
3.“Amorcito order # was packed and shipped today” – the email content updates the order status and shares a tracking number with you.
4.“A shipment from Amorcito order # is out for delivery” – the email content shows the delivery date and a link to track your shipment, the tracking number, and the items in the shipment.
5.“A shipment from Amorcito order # has been delivered” – the email content shows a link to let us know if you didn’t receive the package yet, a link to view your order, the tracking number, and the items in the shipment.
6.“Your order with Amorcito planted # trees. Track your impact here.” – the email is from Greenspark and the content thanks you for your Amorcito order and describes the partnership with Amorcito.
If you have questions or concerns at any point, please Contact Us!
How are shipping costs calculated?
Shipping cost is based on weight. Just add products to your cart and use the Shipping Calculator to see the shipping price.
We want you to be 100% satisfied with your purchase. Items can be returned or exchanged within 30 days of delivery.